About R1 Gas & Plumbing

Heat pump and boiler specialists serving London & Essex

Heating that suits your home. Clear advice when something goes wrong. Gas Safe registered engineers, trading since 2012.

  • Gas Safe registered
  • Trading since 2012
  • Serving London & Essex

Our story: practical help for homes and rental properties

R1 Gas and Plumbing Ltd is based in Walthamstow and works with homeowners, landlords and managing agents across London and Essex. Established in 2012, the business focuses on the everyday essentials: heating rooms comfortably, providing reliable hot water and keeping gas appliances safe to use.

Our services cover heat pump installation and repair, boiler installation, repairs and servicing, and the heating and plumbing that support them. Whether you are replacing an ageing boiler, investigating a loss of heating or considering an air source heat pump, the starting point is your property and what you need from it.

Homes across our service area vary in layout, insulation, existing radiators and hot-water demand. A useful recommendation considers those differences rather than assuming one appliance will suit every household. For landlords and managing agents, access arrangements and the relevant gas safety checks also matter.

Explore our heating and plumbing services or check the locations we cover before sending an enquiry.

Our mission and standards

Advice grounded in your home

Our aim is to help you understand the available options, the condition of your existing system and the practical implications of changing it. A repair, a replacement boiler and a heat pump are different decisions; the right discussion starts with your needs.

Safety before shortcuts

Gas work needs a suitably qualified Gas Safe registered engineer. Ask to see the engineer’s registration card and check that the listed qualifications cover the work being carried out. Safe operation and the appropriate checks matter more than a quick temporary workaround.

A clear scope of work

Use your enquiry to explain the problem, your postcode and any access constraints. Before proceeding, ask for the proposed work, what is included and the costs to be confirmed so you can make an informed decision.

Understand the terms before booking

Any product warranty or workmanship guarantee needs specific written terms. Ask what applies to your proposed work, who provides it and which conditions must be met. This website does not promise a blanket guarantee or a fixed response time.

Check the details before you choose

2012

Established

Trading across London and Essex since 2012.

Gas Safe registered

Check the engineer’s card and relevant qualifications before gas work begins.

Independent customer feedback

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Let’s talk about your heating

Tell us your postcode, the service you need and what is happening with your heating or hot water. We can discuss the next step and arrange a suitable appointment.

Monday to Saturday, 7am – 6pm (closed Sundays). Gas Safe registered · Trading since 2012.

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